LOSSVAULT

Job Workflow

Contractors create a job, upload their photos in bulk (1,000+ in a single session), and pay via Stripe Checkout before processing begins. The system queues the images and processes them sequentially through the analysis pipeline. A progress tracker keeps the contractor informed in real time.

Before results are published, every job goes through an admin review queue. This is a deliberate quality control gate. An admin reviews the output, can retry flagged images, and approves before the contractor sees the final list. This matters because the output goes into an insurance claim. It has to be right.

Vision Analysis Pipeline

The analysis layer processes each photo as an independent line item. For every image it returns a structured record: item description, category, brand, model, quantity, condition, replacement cost, low and high price comparables, comparable sources, a confidence score between 0 and 1, and a written rationale. Items flagged as needing review are surfaced separately so the admin can inspect them before approval.

The system is built to handle ambiguity correctly. If a brand or model cannot be identified with certainty, the field returns N/A rather than a guess. If multiple similar low-cost items appear in a single photo, they are grouped and priced as a lot. Structural fixtures are excluded automatically.

Output & Export

Once approved, contractors access their results through a filterable analysis table. Every item is displayed with its valuation, condition, comp sources, and confidence score.

Jobs can be exported in two formats. The Excel export is a password-protected XLSX with three sheets: Claim Summary, Valuation Summary, and Line Item Details. The PDF export is a landscape-formatted report with automatic page breaks and page numbering. Both formats are designed to be handed directly to an adjuster without any additional formatting work.

Adjuster Sharing

Contractors can generate a tokenized share link for any completed job. The adjuster receives that link and can view the full loss list and export it without creating an account. This eliminates the friction of back-and-forth file transfers and gives adjusters direct access to the structured data.

Pricing Model

LossVault is pay-per-job. Contractors pay based on photo volume at the time of submission: under 1,000 photos for $99, 1,000 to 5,000 for $299, 5,000 to 10,000 for $499, and anything above 10,000 at $500 base plus $0.25 per additional image. Payment is processed through Stripe Checkout before the job enters the processing queue.

The per-job model was a deliberate choice. Restoration contractors do not work on a predictable monthly volume. A subscription model creates friction; pay-as-you-go matches how they actually work.

Referral Program

LossVault has a built-in referral system with tiered incentives. New users who sign up through a referral code receive 50% off their first job. The referrer earns commissions on the first three jobs their referral completes: 50% on the first, 30% on the second, 15% on the third. All rewards are tracked and processed automatically when jobs are approved and published.

Built-in CRM

The platform includes a CRM for prospecting restoration contractors. Accounts, activity timelines, follow-up scheduling, pipeline stage tracking, and CSV import are all built in. This is the internal sales tool used to grow the user base.

Mobile App

The mobile app is the consumer-facing surface, built for the job site. Contractors use it during the walkthrough itself: open a project, photograph items as they move through the property, and the system begins processing in parallel. By the time the walkthrough is done, processing is already underway.

The mobile app also includes a contents and packout management system for tracking items removed from the property, their condition, and storage location.